The customer bought this car new, and she was totally devastated that the vehicle was being classed as a “write off” after being side swiped by another vehicle.

The insurance company told her that she would have to accept a settlement figure and they would scrap the car. This upset her even more than she already was because apart from sentimental value, there was no way she could find a similar vehicle with what they offered her!

A Smart Carz customer advised her to speak to us and we were able to negotiate the repair on her behalf, and she managed to keep her much-loved car.
 

Before

After